Becoming a Better Speaker
Duration: 60 Minutes
Faculty: Jeff Davidson Level: Intermediate Course ID: 1096
Author and Speaker Jeff Davidson discusses how to persuasively impact audiences, in meetings large and small. To diminish the “fear of public speaking” he’ll focus on the basics of effective public speaking, and then include advanced topics such as how to avoid excessive perspiration while speaking, and what to do if you “blank out” in mid-presentation. He’ll cover such topics as:
1) Pro-actively reinforcing what you say to an audience with participant packets, formally known as handouts. They could be distributed before, during, or after your presentation, based on your method of delivery, how you want audience members to interact, and what you want them to retain. Opt for a shorter, rather than a longer, participant packet. Lengthy packets may overwhelm audience members.
2) Guiding your audience at every opportunity. The old saying, “tell them what you are going to tell them; tell them; and then tell them what you told them” has never been more important. However, you need to do this in a creative way.
3) Reducing your lists. Rather than give them a list of ten things to consider, give only five. People are exceedingly busy these days, and having five, or even three, things to do is much more palatable than ten.
4) Sprinkling in some stories with your brilliant, high-content how-to information. Listening to a brilliant speaker who overloads the audience with observations and insight, facts and data, but doesn’t break up the material with stories is difficult. Stories give listeners a visual picture.
5) Acknowledging attendees’ pain throughout your presentation. If they are in customer service, acknowledge the kinds of ordeals that they experience on a daily basis. If they are in sales, find out the burning issues that confront them, and keep acknowledging them throughout your presentation. Nothing will endear you to your audience faster and help maintain that precious relationship more than a keen display of your knowledge of their hardships and predicaments.
Why should you Attend:
Don’t be surprised, or shocked for that matter, if you’re asked to give more and more presentations as your progress in your career. Fortunately, there are many ways to successfully deliver a presentation, but many more to fail at it. Three common mistakes, for example, that speakers make include:
a) Failing to Comprehend the Mission
It is critical to understand why you have been scheduled to speak to a particular group at a particular time. Such understanding necessitates that you read about the organization, get information about the audience’s current challenges and hot buttons, and learn what the meeting planner has in mind for the presentation. Five-minute conversations over the phone don’t tend to supply you with all you need to know in that area.
Audience members desire to hear things that directly relate to the professional and personal challenges they face. Or, they want to hear about issues of universal importance, i.e. affecting their communities, state, nation, or the planet. The only way to come armed with the proper information about the scenario and setting is to spend at least an hour researching the group and the situation.
b) Not Knowing Your Audience
Above and beyond understanding the setting and why you are invited to speak, knowing the audience is itself an art and a science.
* Who are they?
* How long have they been with the organization?
* What is their educational background?
* What is their age range?
* What is this particular meeting designed to do?
Dig even deeper. How far have they come? Do they know each other or are they assembling for the first time? What will they hear before and after the presentation? What did they hear last year or at a similar meeting? How would they like to feel and what would they like to “get” as a result of your presentation–when they leave the room, how will they be changed?
Strive to find answers to these types of questions, and more, or don’t accept the presentation. Without this information, your presentation might hit the mark if you are lucky, but chances are that you will simply dance around the periphery of what you need to do and say to be successful.
c) Arriving With Insufficient Clearance Time
You increase your probability of success by arriving in plenty of time, whether your presentation is across the world, across the country, or across town. This could require coming in the night before you’re scheduled to present.
You gain a considerable advantage when you arrive early, which can often be the make-or-break factor in the success of your presentation. You get to settle in, calm down, check out the facilities, walk the room, talk to people, check out equipment, and arrange things. In doing so, you give yourself the edge over the speaker who arrives “just in time.”
Areas Covered in the Session:
- Proven ways to quickly get better at public speaking
- Pacing yourself so that your is well-received
- Making sure that your content is fresh
- Offering a smooth delivery
- Why “knowing your audience” plays a big part in being effective and a lot more covered
Who Will Benefit:
- Line Staff and Trainees
- New Recruit and Temp
- Team Manager
- Team Leader
- Team Member and Team Sponsors
- Project Director
- Project Manager and Project Staff
- Career professionals in Finance, Accounting, Marketing, Production, Customer Service, HR, Insurance, Sales, Consulting, and Training